I would have tried for 30 seconds, and then demanded to speak to the supervisor.I made it 2 and a half minutes and couldn't take it any more. That customer was far more poised than I would have been. I think Comcast took lessons from AOL. They used to pull the same crap back when they still had customers to badger and annoy. In fact, I think I had the same conversation (plus quite a bit more expletives) with AOL back in the late nineties.
Easy to understand why.Clark Howard, consumer advocate based in Atlanta, recently opined that Comcast has the worst customer service of any company in America.
The sales rep probably got an award from the Comcast sale staff for his persistence.Funny that these wont take no for an answer types consider this an admirable quality. In my experience its a sign of some mental or character defect.