Mrs. VJ told me about a horror story that happened before we met with a Ford dealership in Miami. She was a single mom with a 14 year old daughter in tow (my Bama stepdaughter) and they asked for her driver's license so they could run her credit. Three hours later they still hadn't given her DL back as they were brow beating her into buying a car from them. She had to threaten to call the police in order to get her driver's license back. She went across the street to another dealership and bought a car from that place and was in and out in less than an hour.
After I walk out of a dealership with no deal I'd be hard pressed to even accept a phone call like you did, 45 minutes away. I don't know why buying a new car is the worst thing in the world imaginable with the lies, deceit, hidden charge, etc. When you go in to see the "Finance Manager" that's usually a worse experience than dealing with the shyster sales person.
The whole experience is just awful. I fully expect Mr. Haney from Green Acres to be sitting in the "Finance Manager's office for the final shakedown.