Her mother, Christy, originally didn’t plan on making the video public, but after relatives asked to share it on the social media platform, she agreed. “I thought, ‘Oh, what’s the harm? I’ll make it public,” Keane told Good Housekeeping in a phone interview. “And then, I think I woke up the next day with a thousand shares, and by Monday it had hit a million.”
Charlotte was born with bilateral profound congenital hearing loss, which happens in one of out every 1,000 to 2,000 births, according to the American Hearing Research Foundation. Throughout Christy’s pregnancy, there was no warning that this would happen.