Question: Am I wrong for expecting some level of customer service at a fast food restaurant? - Page 2
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  1. #14
    BamaNation Hall of Fame Crimson1967's Avatar
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    Re: Am I wrong for expecting some level of customer service at a fast food restraunt?

    Quote Originally Posted by Aledinho View Post
    https://s3.amazonaws.com/v.comb.io/R...?1528129488685

    Short answer 'yes' with an 'if'; long answer 'no' with a 'but'

    For myself, the price and quality of fast food just isn't worth it. I can get a marmita (to go box) from the local Brasilian restaurant with rice, beans, chicken and beef for the price of a big mac meal.
    I travel for work so I eat out a lot. I also try to avoid fast food. If you get water and order from the lunch menu, you can get out fairly cheaply at a sit down place.


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  2. #15
    BamaNation All-American crimson fan man's Avatar
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    Re: Am I wrong for expecting some level of customer service at a fast food restraunt?

    I agree with some on this board that chick-fil-a has it going on hands down. If I am traveling and have to eat fast food it is no brainer to where I will go. Their working model is hands down the best. Also that is why they are the most crowded day in and out.

  3. #16
    BamaNation Hall of Fame Crimson1967's Avatar
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    Re: Am I wrong for expecting some level of customer service at a fast food restraunt?

    Quote Originally Posted by crimson fan man View Post
    I agree with some on this board that chick-fil-a has it going on hands down. If I am traveling and have to eat fast food it is no brainer to where I will go. Their working model is hands down the best. Also that is why they are the most crowded day in and out.
    Whoever designed their drive-through system is a genius.


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  4. #17
    FB Moderator Bamabuzzard's Avatar
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    Re: Am I wrong for expecting some level of customer service at a fast food restraunt?

    Quote Originally Posted by crimson fan man View Post
    I agree with some on this board that chick-fil-a has it going on hands down. If I am traveling and have to eat fast food it is no brainer to where I will go. Their working model is hands down the best. Also that is why they are the most crowded day in and out.
    I've watched them handle a drive-thru wrapped completely around the restaurant faster and more efficient than most fast food places do with three cars in their drive-thru.
    The existence of God isn't determined in the thoughts of man. God exists, no matter what man thinks.

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  5. #18
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    Re: Am I wrong for expecting some level of customer service at a fast food restraunt?

    Quote Originally Posted by crimson fan man View Post
    I agree with some on this board that chick-fil-a has it going on hands down. If I am traveling and have to eat fast food it is no brainer to where I will go. Their working model is hands down the best. Also that is why they are the most crowded day in and out.
    As a sufferer of IBS I know that when I'm traveling CFA is the one place I can eat on the road and not have issues later on.

  6. #19
    BamaNation Hall of Fame DzynKingRTR's Avatar
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    Re: Am I wrong for expecting some level of customer service at a fast food restraunt?

    Quote Originally Posted by Bamabuzzard View Post
    I've watched them handle a drive-thru wrapped completely around the restaurant faster and more efficient than most fast food places do with three cars in their drive-thru.
    There is a Chick-Fil_A near me that also has a Starbucks and Interstate ramp traffic and they never have tie ups. It really is amazing how quickly they get people through.
    Architects do it with models.

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  7. #20
    FB Moderator Bamabuzzard's Avatar
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    Re: Am I wrong for expecting some level of customer service at a fast food restraunt?

    Quote Originally Posted by DzynKingRTR View Post
    There is a Chick-Fil_A near me that also has a Starbucks and Interstate ramp traffic and they never have tie ups. It really is amazing how quickly they get people through.
    Yeah, they do a great job of hiring high quality, competent employees. I think the systems in place are a big help. But if you don't have quality employees to operate within the system. It doesn't work. They've got customer service down to an art form.
    The existence of God isn't determined in the thoughts of man. God exists, no matter what man thinks.

    "It cost a lot of money to look this cheap."-Dolly Parton.

    "If you ever want to know how good your barbecue is start charging for it"-Myron Mixon

  8. #21
    BamaNation All-American Elefantman's Avatar
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    Re: Am I wrong for expecting some level of customer service at a fast food restraunt?

    If you are ever in the Little Rock area try David's Burgers. Good food and great service at each location.
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  9. #22
    BamaNation Hall of Fame CajunCrimson's Avatar
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    Re: Am I wrong for expecting some level of customer service at a fast food restraunt?

    For the most part, Raising Cane's is pretty good too. Pretty consistent from a service stand point. But Chick Fil-a is pretty impressive.....they are the standard that others are chasing.

    We really don't eat fast food anymore (for about 2 years now).....other than Chick Fil-a....once in a while. I do find that fast casual service is beginning to show a fast decline as well. Where Chipotle, Moe's, Chicken Salad Chick, and others used to have quality staff -- they are struggling to find help and are dipping into the fast food pool of employees....
    Doc Holliday: [to Johnny Ringo, after shooting him in a duel] You're no daisy! You're no daisy at all. Poor soul, you were just too high strung

  10. #23
    FB Moderator Bamabuzzard's Avatar
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    Re: Am I wrong for expecting some level of customer service at a fast food restraunt?

    Quote Originally Posted by CajunCrimson View Post
    For the most part, Raising Cane's is pretty good too. Pretty consistent from a service stand point. But Chick Fil-a is pretty impressive.....they are the standard that others are chasing.

    We really don't eat fast food anymore (for about 2 years now).....other than Chick Fil-a....once in a while. I do find that fast casual service is beginning to show a fast decline as well. Where Chipotle, Moe's, Chicken Salad Chick, and others used to have quality staff -- they are struggling to find help and are dipping into the fast food pool of employees....
    I've been told that they attract a better quality employee by their overall compensation package and career opportunities within the company they offer. So higher a wage doesn't make a lazy employee become a hard worker. A higher wage brings in a hard worker and keeps the lazy in the unemployment line.
    The existence of God isn't determined in the thoughts of man. God exists, no matter what man thinks.

    "It cost a lot of money to look this cheap."-Dolly Parton.

    "If you ever want to know how good your barbecue is start charging for it"-Myron Mixon

  11. #24
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    Re: Am I wrong for expecting some level of customer service at a fast food restraunt?

    Quote Originally Posted by DzynKingRTR View Post
    Just one of the many reasons to not eat fast food. I don't eat fast food very much. Usually about once every 2 months, I will do it and regret it. I have found the only place where the workers actually seem happy is Chick-Fil-A. Every where else, the workers seem to be really annoyed people are there.
    Can't be their business model can it? It's getting them banned from airports all across the country.

  12. #25
    Senior Administrator TIDE-HSV's Avatar
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    Re: Am I wrong for expecting some level of customer service at a fast food restraunt?

    Quote Originally Posted by lowend View Post
    As a sufferer of IBS I know that when I'm traveling CFA is the one place I can eat on the road and not have issues later on.
    I've had the same condition my entire adult life. In addition, I have collagenous colitis (connective tissue infiltrated into epithelium, disabling it), AND I'm missing my right side colon entirely. I find the same thing. However, a lot of it is just difficulty in digesting the fat in a big bacon cheeseburger...
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