Question: Am I wrong for expecting some level of customer service at a fast food restaurant?

Elefantman · May 20, 2019

Re: Am I wrong for expecting some level of customer service at a fast food restraunt?

If you are ever in the Little Rock area try David's Burgers. Good food and great service at each location.

CajunCrimson · May 21, 2019

Re: Am I wrong for expecting some level of customer service at a fast food restraunt?

For the most part, Raising Cane's is pretty good too. Pretty consistent from a service stand point. But Chick Fil-a is pretty impressive.....they are the standard that others are chasing.

We really don't eat fast food anymore (for about 2 years now).....other than Chick Fil-a....once in a while. I do find that fast casual service is beginning to show a fast decline as well. Where Chipotle, Moe's, Chicken Salad Chick, and others used to have quality staff -- they are struggling to find help and are dipping into the fast food pool of employees....

Bamabuzzard · May 21, 2019

Re: Am I wrong for expecting some level of customer service at a fast food restraunt?

CajunCrimson said:
For the most part, Raising Cane's is pretty good too. Pretty consistent from a service stand point. But Chick Fil-a is pretty impressive.....they are the standard that others are chasing.

We really don't eat fast food anymore (for about 2 years now).....other than Chick Fil-a....once in a while. I do find that fast casual service is beginning to show a fast decline as well. Where Chipotle, Moe's, Chicken Salad Chick, and others used to have quality staff -- they are struggling to find help and are dipping into the fast food pool of employees....

I've been told that they attract a better quality employee by their overall compensation package and career opportunities within the company they offer. So higher a wage doesn't make a lazy employee become a hard worker. A higher wage brings in a hard worker and keeps the lazy in the unemployment line.

Displaced Bama Fan · May 23, 2019

Re: Am I wrong for expecting some level of customer service at a fast food restraunt?

DzynKingRTR said:
Just one of the many reasons to not eat fast food. I don't eat fast food very much. Usually about once every 2 months, I will do it and regret it. I have found the only place where the workers actually seem happy is Chick-Fil-A. Every where else, the workers seem to be really annoyed people are there.

Can't be their business model can it? It's getting them banned from airports all across the country.

TIDE-HSV · May 23, 2019

Re: Am I wrong for expecting some level of customer service at a fast food restraunt?

lowend said:
As a sufferer of IBS I know that when I'm traveling CFA is the one place I can eat on the road and not have issues later on.

I've had the same condition my entire adult life. In addition, I have collagenous colitis (connective tissue infiltrated into epithelium, disabling it), AND I'm missing my right side colon entirely. I find the same thing. However, a lot of it is just difficulty in digesting the fat in a big bacon cheeseburger...

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Question: Am I wrong for expecting some level of customer service at a fast food restaurant?

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