Another airline thing that bugs me is the loading procedure. (I fly internationally a lot).
The gate personnel will tel passengers to get their passport out and have it opened to the page with the picture. The gate personnel will tell people that they can only have one carry-on bag.
When the boarding starts, I do tot know how many people get to the check in and still have not started to get their dadgum, passports out. "Oh, you need my passport?" "Yes, that's why we said so sixteen times over the last 30 minutes.")
And then there are people who have six full garbage bags under their arms as "carry-on luggage."
From my days in the Army, I imagine what wonders one First Sergeant could do to bring order to the chaos.
"Hey, you! Knucklehead! Get out of the line! Go to the back of the line, knock out fifty push-ups for being stupid and not listening, get your dadgum passport out, open it to the picture page and get in the back of the line!"
Just one more time, I'd like to see that.