On my bike ride today and on the way back home a couple buddies of mine were chatting out front of one of their homes, so I stopped to join in. We go way back with these cats - to the 70's in fact when we all were in better shape and surfed more!
Anyway, LG was impressed with my bike and we talked about the height and issues of getting on and off. He said he has a step through and it's still a bit challenging to get on and off!
He loved my comfort seat so I just emailed him the amazon link where he could get one.
He and his GF both have them but she's scared to death of riding hers because of an incident when she first tried it out when she accidentally hit the throttle.
Suffice to say there are going to always be some issues with these bikes no matter what brand and you just have to work through them - like you're doing with yours.
We had a stiff breeze from the south today.......the kind of day one welcomes having some "pedal assistance"!
Good luck with your seat - please keep us posted!