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Millennials are killing casual dining chain restaurants

rolltide_21

rolltide_21

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Jon said:
absolutely. When I have a lunch meeting and someone recommends one I will usually chime in with something local or several options of local. Especially in the great food city that Atlanta has become. What boggles my mind is that there is an Olive Garden smack dab in the middle of Times Square just a few blocks north of Little Italy and the Olive Garden is never empty when I'm in the City. Reminds me of Michael Scott going to Sbaro for "authentic NY Pizza" on an episode of the office.
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Ah, yes. Sbarro. Nasty mall pizza at its finest.

We don't eat out because there is no restaurant, local or chain, that's better than my wife's cooking. She loves to cook. I love to eat.


Sent from my iPhone using Tapatalk
 
crimsonaudio

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Yah, I'm pretty sick of people blaming millennials for stuff like this. So they don't like crap food? Good! Heck, maybe they don't like eating out, preferring to cook at home - great!

I don't care how many people a company employs - if the market shifts, you shift, or you close. That's how it should be.

If millennials are more demanding regarding food, more power to them!
 
seebell

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2003TIDE said:
I like chicken liver pâté, but never have been interested in southern style fires chicken livers.
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You one of them snooty aristocrats, huh? Pate' indeed!:)

Actually, it don't sound half bad!

http://www.simplyrecipes.com/recipes/chicken_liver_pate/


 
Bamabuzzard

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crimsonaudio said:
Yah, I'm pretty sick of people blaming millennials for stuff like this. So they don't like crap food? Good! Heck, maybe they don't like eating out, preferring to cook at home - great!

I don't care how many people a company employs - if the market shifts, you shift, or you close. That's how it should be.

If millennials are more demanding regarding food, more power to them!
Click to expand...


There are times I wish I still lived at home to, getting some of mama's home cooking.
 
2003TIDE

2003TIDE

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seebell said:
You one of them snooty aristocrats, huh? Pate' indeed!:)

Actually, it don't sound half bad!

http://www.simplyrecipes.com/recipes/chicken_liver_pate/
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You should try it next time you have ppl over. IT IS tasty. It's pretty common in ATL at upscale southern restaurants as an appitizer on a meat and cheese board. You also are starting to see lots of animal "parts" pop up on menus that our grandparents probably ate.
 
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92tide

92tide

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2003TIDE said:
You should try it next time you have ppl over. IT IS tasty. It's pretty common in ATL at upscale southern restaurants as an appitizer on a meat and cheese board. You also are starting to see lots of animal "parts" pop up on menus that our grandparents probably ate.
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yeah, and they are charging a fortune for what used to be seen as throw away stuff that poor folks ate.
 
TIDE-HSV

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crimsonaudio said:
Yah, I'm pretty sick of people blaming millennials for stuff like this. So they don't like crap food? Good! Heck, maybe they don't like eating out, preferring to cook at home - great!

I don't care how many people a company employs - if the market shifts, you shift, or you close. That's how it should be.

If millennials are more demanding regarding food, more power to them!
Click to expand...
Good post! I've glanced at the thread several times and thought the same. It's just not the millennials. My wife and I have changed our dining habits away from the hurting chains. When we go out, it's for something we either can't make at home or it would be inconvenient, sushi or Thai, for example (although we do stir fry at home). We do hit Ruth Chris's occasionally but that's mainly because we have one friend who doesn't feel like she's been out to eat unless she goes there. Three of the big casual places have gone down here in recent years - a Ruby Tuesday's which had an excellent location, an O'Charley's, also with a great location and a Bennigan's, ditto. All three had lousy managers. At Ruby Tuesday's, the manager basically was the bartender. All of his buddies came in, crowded around the bar and they drank and chatted. He didn't have the slightest idea of what was going on. A meat and three-type restaurant has moved in there and done extremely well. In Bennigan's, the manager was a hermit who just stayed in the kitchen full time. O'charley's was so badly managed, it was almost legendary. Once we ended up there with some friends who like the menu and it took us an hour even to talk to a server and another half hour for the food. When the food came out, I was served a sirloin, instead of the filet I'd ordered. I called for the manager. He was very young. He came out and viewed the steak from every angle, even eye-level with the table, and said "Well, I can't rightly say that it's not a filet." I responded that, if it were, it came off an elephant. One of my friends had worked as a butcher for his dad when his dad managed the Tuscaloosa A&P. He piped up and said "I used to cut meat for a living; that's no filet." I told the manager that I would eat it, because I didn't have another half hour or more to burn, but that my bill better have a sirloin on it and not a filet. A decent manager would have offered to comp it. Never went back, as hordes of other stayed away also. The south Applebee's has had excellent managers and it's thriving. So, bad management and bad food has its consequences...
 
Displaced Bama Fan

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TIDE-HSV said:
Good post! I've glanced at the thread several times and thought the same. It's just not the millennials. My wife and I have changed our dining habits away from the hurting chains. When we go out, it's for something we either can't make at home or it would be inconvenient, sushi or Thai, for example (although we do stir fry at home). We do hit Ruth Chris's occasionally but that's mainly because we have one friend who doesn't feel like she's been out to eat unless she goes there. Three of the big casual places have gone down here in recent years - a Ruby Tuesday's which had an excellent location, an O'Charley's, also with a great location and a Bennigan's, ditto. All three had lousy managers. At Ruby Tuesday's, the manager basically was the bartender. All of his buddies came in, crowded around the bar and they drank and chatted. He didn't have the slightest idea of what was going on. A meat and three-type restaurant has moved in there and done extremely well. In Bennigan's, the manager was a hermit who just stayed in the kitchen full time. O'charley's was so badly managed, it was almost legendary. Once we ended up there with some friends who like the menu and it took us an hour even to talk to a server and another half hour for the food. When the food came out, I was served a sirloin, instead of the filet I'd ordered. I called for the manager. He was very young. He came out and viewed the steak from every angle, even eye-level with the table, and said "Well, I can't rightly say that it's not a filet." I responded that, if it were, it came off an elephant. One of my friends had worked as a butcher for his dad when his dad managed the Tuscaloosa A&P. He piped up and said "I used to cut meat for a living; that's no filet." I told the manager that I would eat it, because I didn't have another half hour or more to burn, but that my bill better have a sirloin on it and not a filet. A decent manager would have offered to comp it. Never went back, as hordes of other stayed away also. The south Applebee's has had excellent managers and it's thriving. So, bad management and bad food has its consequences...
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That's what happens when you get millennials to manage restaurants. ;)
 
G

GreatMarch

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Displaced Bama Fan said:
That's what happens when you get millennials to manage restaurants. ;)
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That is in blue but you are on to something.

I scanned through this thread and noticed the bashing of and defense of the millennial generation. However, my wife and I have noticed that when we go into many of these restaurants that are "failing" we notice that the overwhelming majority of time the people who "greet" us as if we have ruined their day; the wait staff that is slow, rude, or completely ignorant of their menu and food items in general; and the kitchen staff that sends out cold, tasteless, and awful food, among the wrong orders we receive; are of the millennial generation.

Is that an indictment of millennials as a whole, no. It might be an indictment of the companies that own these restaurants. I can go into a Chick-Fil-A and get great customer service and good food (for chicken nuggets anyways), someone complained about Buffalo Wild Wings but I go to a couple of these in Birmingham and the wait staff and kitchen staff do a great job and they are millennials as well (although the kitchen staff might be illegal aliens but millennials nonetheless). But, these are the only two chains that I eat at because I believe in eating at locally owned joints. It might be that society has quit on the mom and pop and locally owned restaurants in favor of the quick and nearby chains and suffer the bad customer service and food practice and force the locals out of business.

I guess my long rant can be concluded that I feel no sorrow or defense of millennials and continue to say eat at local restaurants where I feel the service and food will be 100% better even if prepared and served by millennials.
 
2003TIDE

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GreatMarch said:
That is in blue but you are on to something.

I scanned through this thread and noticed the bashing of and defense of the millennial generation. However, my wife and I have noticed that when we go into many of these restaurants that are "failing" we notice that the overwhelming majority of time the people who "greet" us as if we have ruined their day; the wait staff that is slow, rude, or completely ignorant of their menu and food items in general; and the kitchen staff that sends out cold, tasteless, and awful food, among the wrong orders we receive; are of the millennial generation.

Is that an indictment of millennials as a whole, no. It might be an indictment of the companies that own these restaurants. I can go into a Chick-Fil-A and get great customer service and good food (for chicken nuggets anyways), someone complained about Buffalo Wild Wings but I go to a couple of these in Birmingham and the wait staff and kitchen staff do a great job and they are millennials as well (although the kitchen staff might be illegal aliens but millennials nonetheless). But, these are the only two chains that I eat at because I believe in eating at locally owned joints. It might be that society has quit on the mom and pop and locally owned restaurants in favor of the quick and nearby chains and suffer the bad customer service and food practice and force the locals out of business.

I guess my long rant can be concluded that I feel no sorrow or defense of millennials and continue to say eat at local restaurants where I feel the service and food will be 100% better even if prepared and served by millennials.
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I'm pretty sure that attitude has been there since before millennials were in the workforce. You are probably right about different company culture playing a big role.
 
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